Experience

Applications Programmer - Florida Institute of Technology, Melbourne, Fl. 2010 - Present

Responsible for the maintenance of the automated in-house account creation and metadata updating system, current project leader for the implementation of the IBM Tivoli Identity Management system to supplement, then replace our in-home account creation system. Maintains and develops LDAP User Manager. Performs code reviews and assists the Applications Programmer II. Recently trained on SunGard Luminis Administration.

Daily duties include:

• Work closely with the Systems Administrators to provide accurate student and employee automated and manual account creations, deletions, and maintenance.
• E-mail troubleshooting using Cyrus, MailScanner, Postfix, and Exchange 2003 and 2007.
• Assist Systems Administrators with administration of Linux and Windows based servers running, Sympa, Sun Enterprise Directory, AD, Exchange 2010, IIS.

Other duties and accomplishments include

• Updated account creation system to increase meta-data accuracy and resolve performance issues. Currently testing a significant rewrite to part of the system that will provide further speed increases.
• Expanded the LDAP schema and updated LDAP User Manager to update a new LDAP attribute as a solution to changes needed by the recent SunGard BANNER upgrade.
• Scripting in BASH, PHP, Perl, OracleSQL, MySQL, and other languages as needed.

Systems Programmer - Florida Institute of Technology, Melbourne, Fl. 2006 - Present

Performed account management, server maintenance, and policy enforcement. Performed code reviews and system configuration with the Systems Analyst. Worked with the Information Security Officer to ensure the security the primary web servers, including cleanup after intrusions. Account manager duties include creation and deletion of accounts, support of the automated in-house account creation and meta-data updating system, and customer interaction.

Daily duties include:

• Work closely with the Technical Support Center to provide account troubleshooting in regards to login, e-mail, shared drives, and account meta-data issues.
• Account creation, deletion, and maintenance.
• Sympa List Server maintenance and end-user support.
• E-mail troubleshooting using Cyrus, MailScanner, Postfix, and Exchange 2003 and 2007.
• Advanced Apache configuration and support of the campus web servers.

Other duties and accomplishments include:

• Scripting using BASH, PHP, writing OracleSQL queries to interact with SunGard's Banner.
• Maintenance and replacement of the Sun Solaris based Lyris list server with RHEL4 and Sympa list server software and a Sun Solaris research server requiring moving the license and software to a RHEL 4 server.
• Automation of routine tasks using BASH or PHP.
• Performed a partial rewrite of the account creation system to allow in-depth testing, error handling, and graceful termination during server downtime. Significantly increased the accuracy of account creations to reduce the number of manually created accounts during fall orientation.

Lab Support Manager - Florida Institute of Technology, Melbourne, Fl. 2004 - 2006

Managed computer hardware and software for the Multimedia Teaching Classrooms while training and supervising student maintenance technicians. These classrooms included dual boot Windows and Linux systems with various engineering packages.

• Designed and implemented unattended Windows XP installation.
• Designed Live Windows CD for system maintenance and virus removal.
• Designed Gentoo based NT/XP/2k3 password crack CD.
• Built a FreeBSD 6 Imaging CD to support new computer systems.
• Directed and instructed student team in computer lab maintenance and troubleshooting.
• Designed custom installation programs and set group policies for specialized engineering software that was historically problematic (ProE, AutoCAD LT, LabView, ArcGIS, AAA).
• Maintained the Flex and Sentinel License Managers including setup and troubleshooting under both Linux and Windows 2003 Server.

Freelance Web Designer and Programmer, Melbourne, Fl. 2003 - Present

Web design, server side scripting, database programming, vulnerability testing, systems support, e-mail troubleshooting, ASP and SQL Server, and Windows XP/Vista and Linux troubleshooting and virus/spyware/adware removal. Currently developing an open source web based log viewer in PHP and BASH called Sparten Log.

Intern Property Manager and Supervisor - McGuire LLC. Springfield, Ma. 2003 - 2004

Primarily responsible for managing the crew responsible for the rehab and restoration of a Victorian home in a historic district. Won an award from the Historic Preservation Society for the restoration of this house. Followed house closings, reviewed leases, contracts, interacted with tenants, and basic rental property maintenance. Also performed web design, computer troubleshooting, and upgrades for the business as needed.

Computer Technician - Florida Institute of Technology, Melbourne, Fl. 1999-2003

Performed computer and network related troubleshooting for the Florida Tech campus both over the phone and in person. Expertise in Windows 9x, ME, 2000 Professional and XP Professional Operating Systems and all Macintosh Operating Systems. Troubleshot issues with network connectivity, common office applications, word, excel, outlook. Configured network file systems, mailing lists, specialty software. Make new hardware requirements upon demand. Followed latest trends in virus software and how to remove new virii from infected systems.

Key Accomplishments

• Certificate of Appreciation for Customer Satisfaction, Technical Proficiency and Maintaining a Focus on Values.
• Awarded Employee of the Semester for fall of 2002

Technician - Alan Epstein Photography, Agawam, Ma. Summer 2000

Assisted in the setup and implementation of a digital photography lab. Performed maintenance and software based troubleshooting. Maintained a Windows NT 4 file server and Windows 98 RIP server. Includes networking all computers and printers, and instructions use of Adobe Photoshop.