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Resume

Richard A. Gray Jr.

  • 1254 Haulover Rd. SW
  • Palm Bay, Fl. 32908
  • Home: 321-914-4037

Objective

To apply my dedicated and diverse skills to provide stable and secure system environments and provide top-level enterprise and client support.

Profile

  • IT Professional with a recently completed Masters of Science in Information Technology.
  • Strong customer support skills from 10 years working in various IT jobs including technical support, management, and systems programming and administration.
  • Varied and growing skill set from both professional experience and personal endeavors.
  • Self-starter interested in learning the latest technologies and applying them to personal and professional projects.
  • Highly dedicated individual, able to work alone or in teams as required.

Technical Skills

Operating Systems Administration

  • Red Hat Enterprise Linux
  • Ubuntu
  • Gentoo
  • FreeBSD 5/6/7
  • MacOS X Server 10.2/10.4
  • Windows Server NT/2k/2k3
  • MacOS 7 - 10.6

Server Application Administration

  • Apache 1.3/2.0/2.2
  • Sympa 5.x
  • MySQL Server 4/5
  • Postfix
  • Sendmail
  • FlexLM and SentinalLM
  • phpMyAdmin

Scripting and Languages

  • BASH
  • PHP
  • MySQL
  • Oracle SQL
  • C++

Usage

  • Banner
  • Exchange Server 2k3/2k7
  • Cyrus Mail System
  • LDAP
  • Nagios

Experience

Systems Programmer - Florida Institute of Technology, Melbourne, Fl. 2006 - Present

Performed account management, server maintenance, and policy enforcement. During this time I have worked with the Information Security Officer to ensure the security of our web servers, including cleanup after an intrusion. As account manager duties include the creation and deletion of accounts, support of the automated in-house account creation and metadata updating system, and customer interaction.

Daily duties include:

  • Work closely with the Technical Support Center to provide account troubleshooting in regards to login, e-mail, shared drives, and account metadata issues.
  • Account creation, deletion, and maintenance.
  • Sympa List Server maintenance and end-user support.
  • E-mail troubleshooting using Cyrus, MailScanner, Postfix, and Exchange 2003 and 2007.
  • Advanced Apache configuration and support of the campus web servers.

Other duties and accomplishments include:

  • Scripting using BASH, PHP, writing OracleSQL queries to interact with SunGard's Banner.
  • Maintenance and replacement of the Sun Solaris based Lyris list server with RHEL4 and Sympa list server software and a Sun Solaris research server requiring moving the license and software to a RHEL 4 server.
  • Automation of routine tasks using BASH or PHP.
  • Performed a partial rewrite of the account creation system to allow in-depth testing, error handling, and graceful termination during server downtime. Significantly increased the accuracy of account creations to reduce the number of manually created accounts during fall rollout.

Lab Support Manager - Florida Institute of Technology, Melbourne, Fl. 2004 - 2006

Managed computer hardware and software for the Multimedia Teaching Classrooms while training and supervising student maintenance technicians. These classrooms included dual boot Windows and Linux systems with various engineering packages.

  • Designed and implemented unattended Windows XP installation.
  • Designed Live Windows CD for system maintenance and virus removal.
  • Designed Gentoo based NT/XP/2k3 password crack CD.
  • Built a FreeBSD 6 Imaging CD to support new computer systems.
  • Directed and instructed student team in computer lab maintenance and troubleshooting.
  • Designed custom installation programs and set group policies for specialized engineering software that was historically problematic (ProE, AutoCAD LT, LabView, ArcGIS, AAA).
  • Maintained the Flex and Sentinel License Managers including setup and troubleshooting under both Linux and Windows 2003 Server.

Freelance Web Designer and Programmer, Melbourne, Fl. 2003 - Present

Web design, server side scripting, database programming, vulnerability testing, systems support, e-mail troubleshooting, ASP and SQL Server, and Windows XP/Vista and Linux troubleshooting and virus/spyware/adware removal. Currently developing an open source web based log viewer in PHP and BASH called Sparten Log.

Intern Property Manager and Supervisor - McGuire LLC. Springfield, Ma. 2003 - 2004

Primarily responsible for managing the crew responsible for the rehab and restoration of a Victorian home in a historic district. Won an award from the Historic Preservation Society for the restoration of this house. Followed house closings, reviewed leases, contracts, interacted with tenants, and basic rental property maintenance. Also performed web design, computer troubleshooting, and upgrades for the business as needed.

Education

  • Masters of Science Information Technology - Florida Institute of Technology, Melbourne, Fl.
  • Bachelor of Science Computer Engineering - Florida Institute of Technology, Melbourne, Fl.

Additional Skills and Interests

  • Antique radio repair and restoration utilizing new-old-stock, original replacement parts, or retrofitting newer parts, including the restoration of the radio cabinets.
  • Computer hobbyist with over a dozen different computer systems used for self education of testing procedures, security methods, system configuration and experimentation. Systems include Linux, Mac, FreeBSD and Windows clients and servers.
  • Studying and practicing information assurance through, automated and manual vulnerability testing, following current trends in system security, and study text books on hacking, cryptography, and web security.
  • Apple Student Developer Connection Member, 2000 - present.